Colleges and universities are struggling to meet rising student expectations of response immediacy in a landscape of inadequate, legacy paper systems. These institutions of higher learning strive to deliver a positive overall experience for the digitally savvy student population that may submit an enrollment application, a financial aid packet or calls to seek academic records from a few years back. The expectations are high and the ability of the registrar or financial aid department to deliver can be low. Accessing those historical paper files or records can seem daunting.
Canon Business Process Services has worked closely with institutions of higher learning to rethink their document process workflows and implement a more streamlined information architecture to improve service for both students and internal departments across the campus. By teaming with us, the registrar office can reduce the staff’s time consumed with searching, retrieving, copying and refiling files; develop a disaster recovery program in accordance with the institution's compliance goals; and shorten overall response times.
We have the expertise to bring student records online and implement quality controls to ensure documents are captured and secured in a controlled environment.
Canon empowers colleges and universities with the ability to process applications and financial aid documents fast and efficiently. Our document processing services include:
Canon provides managed services that allow colleges and universities to deliver world-class experiences for students and faculty. Our managed services include:
© 2021 Canon Business Process Services. All Rights Reserved.