Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • April 8, 2015
  • Ken Neal

Document Imaging and the Value of Outsourcing

The first step or “front-end” of the document imaging process—document sorting and prepping—requires experience and knowledge regarding technical aspects of the data capture function. This is where the value of outsourcing becomes clear.

  • BPO Bulletin

Ken Neal
  • April 7, 2015
  • Ken Neal

Are You on the Right Path?

Canon Business Process Services considers information governance to be an important topic – one that many organizations have yet to fully consider.

  • BPO Bulletin

Scott Paster
  • April 1, 2015
  • Scott Paster

Information Governance Tools and Procedures can Minimize Data Collection

In a recent report the FTC highlighted “data minimization” as a concern in today’s world of data breaches. Data minimization is a call for information governance methodologies and tools that can help organizations separate high-value data sets from the flood of low-value information..

  • Legal Services Brief

Ken Neal
  • March 22, 2015
  • Ken Neal

Some Insights on Accounts Payable Processing from the Recent SIG Summit

I recently attended the Sourcing Interests Group Summit. While there I noticed there were a number of presentations focused on software and methods for transforming the procure-to-pay process. As I listened to the speakers and questions from attendees, one thing stood out.

  • BPO Bulletin

Ken Neal
  • March 16, 2015
  • Ken Neal

Think About eDiscovery Before You're Sued

One of the most important steps in managing a litigation matter is effectively handling ESI (electronically stored information).

  • eDiscovery Trends
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