Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • April 29, 2015
  • Ken Neal

Five Ways to Improve Invoice Cycle time

Processing scores of paper invoices sent to hundreds of buyers or approvers throughout your organization can make paying invoices on time a major challenge. However there are steps you can take to help avoid this scenario.

  • BPO Bulletin

Ken Neal
  • April 26, 2015
  • Ken Neal

The Key to Success at a Major Facility

How Corporate Campus Logistics services are making a difference and how to ensure smooth implementation of vital materials management and logistics services.

  • BPO Bulletin

Ken Neal
  • April 23, 2015
  • Ken Neal

How Much Electronic Data Should You Keep?

Determining how much potentially relevant information your company should keep can be a daunting task. Retain too much electronic data and you open yourself to expensive review and collection processes. Keep too little and you run the risk of spoliation sanctions in litigation.

  • BPO Bulletin

Ken Neal
  • April 8, 2015
  • Ken Neal

Document Imaging and the Value of Outsourcing

The first step or “front-end” of the document imaging process—document sorting and prepping—requires experience and knowledge regarding technical aspects of the data capture function. This is where the value of outsourcing becomes clear.

  • BPO Bulletin

Ken Neal
  • April 7, 2015
  • Ken Neal

Are You on the Right Path?

Canon Business Process Services considers information governance to be an important topic – one that many organizations have yet to fully consider.

  • BPO Bulletin
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