BPO Industry Trends & Analysis

The first step or “front-end” of the document imaging process—document sorting and prepping—requires experience and knowledge regarding technical aspects of the data capture function. This is where the value of outsourcing becomes clear.

• BPO Bulletin

Canon Business Process Services considers information governance to be an important topic – one that many organizations have yet to fully consider.

• BPO Bulletin

In a recent report the FTC highlighted “data minimization” as a concern in today’s world of data breaches. Data minimization is a call for information governance methodologies and tools that can help organizations separate high-value data sets from the flood of low-value information..

• Legal Services Brief

I recently attended the Sourcing Interests Group Summit. While there I noticed there were a number of presentations focused on software and methods for transforming the procure-to-pay process. As I listened to the speakers and questions from attendees, one thing stood out.

• BPO Bulletin

One of the most important steps in managing a litigation matter is effectively handling ESI (electronically stored information).

• eDiscovery Trends