Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • June 2, 2015
  • Ken Neal

Outdated, Inefficient Workflows Still hindering Business Productivity

A major pain point for many companies is improving manual, paper-intensive and often antiquated document workflows so business transactions can be completed more efficiently. Some companies are gaining significant benefits by implementing automation technology and strategies.

  • BPO Bulletin

Ken Neal
  • May 5, 2015
  • Ken Neal

A New Science for Document Processes

Processing physical documents such as insurance claims forms, records or paper invoices can be labor intensive and costly. But it doesn’t have to be.

  • BPO Bulletin

Ken Neal
  • April 29, 2015
  • Ken Neal

Five Ways to Improve Invoice Cycle time

Processing scores of paper invoices sent to hundreds of buyers or approvers throughout your organization can make paying invoices on time a major challenge. However there are steps you can take to help avoid this scenario.

  • BPO Bulletin

Ken Neal
  • April 26, 2015
  • Ken Neal

The Key to Success at a Major Facility

How Corporate Campus Logistics services are making a difference and how to ensure smooth implementation of vital materials management and logistics services.

  • BPO Bulletin

Ken Neal
  • April 23, 2015
  • Ken Neal

How Much Electronic Data Should You Keep?

Determining how much potentially relevant information your company should keep can be a daunting task. Retain too much electronic data and you open yourself to expensive review and collection processes. Keep too little and you run the risk of spoliation sanctions in litigation.

  • BPO Bulletin
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