Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • October 21, 2015
  • Ken Neal

Seven Practical Steps That Advance Records Management

​Previously I’ve posted about how businesses, challenged by the need to respond more quickly to regulatory audits or legal discovery requests, know that an advanced records management strategy is no longer a nice-to-have.

  • BPO Bulletin

Ken Neal
  • October 20, 2015
  • Ken Neal

Infographic Shows Three Steps AP Departments are Taking to Reach High Performance

​A study we conducted reveals three steps that high-performing AP departments are taking to improve operational efficiency, reduce costs and advance performance.

  • BPO Bulletin

Ken Neal
  • October 12, 2015
  • Ken Neal

Canon to Address the Information Governance Best Practices

Two of our executives will present at the Association of Legal Administrators’ (ALA) 10th Annual Educational Symposium. The event, hosted by the ALA’s New York City chapter, takes place this Thursday, October 15, from 7:45 AM to 6:00 PM at Convene, 730 Third Avenue.

  • BPO Bulletin

Ken Neal
  • October 9, 2015
  • Ken Neal

Upcoming Webinar: Six Benefits Driving Procurement Away From Contingent Labor Towards Managed Services

Many organizations choose a contingent workforce model to staff a variety of positions ranging from back office to production. But this increases the workload on business managers who are burdened with onboarding, training and supervising contract workers.

  • BPO Bulletin

Ken Neal
  • October 8, 2015
  • Ken Neal

Canon Ranked a Top 100 Global Brand

I have some good news to share: Canon has been ranked 40 out of 100 on the 2015 Best Global Brands and third among Japanese Best Global Brands.

  • BPO Bulletin
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