Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • October 9, 2015
  • Ken Neal

Upcoming Webinar: Six Benefits Driving Procurement Away From Contingent Labor Towards Managed Services

Many organizations choose a contingent workforce model to staff a variety of positions ranging from back office to production. But this increases the workload on business managers who are burdened with onboarding, training and supervising contract workers.

  • BPO Bulletin

Ken Neal
  • October 8, 2015
  • Ken Neal

Canon Ranked a Top 100 Global Brand

I have some good news to share: Canon has been ranked 40 out of 100 on the 2015 Best Global Brands and third among Japanese Best Global Brands.

  • BPO Bulletin

Ken Neal
  • October 5, 2015
  • Ken Neal

Canon Named a Top 20 Legal Technology Solutions Provider by CIOReview Magazine

Canon Business Process Services has been named by CIOReview magazine as one of the publication’s Top 20 Most Promising Legal Technology Solution Providers in 2015.

  • Legal Services Brief

Ken Neal
  • October 2, 2015
  • Ken Neal

New Brief: Five Ways to Improve Claims processing

Insurers continuously look for ways to deliver faster claims resolution, quicker responses to inquiries and proactive communications to policyholders. We have just published a brief that highlights steps your organization can take to advance claims processing.

  • BPO Bulletin

Scott Paster
  • October 2, 2015
  • Scott Paster

Continuously Improving Your Information Governance Program

A recent Law Technology News article poses an important question. “How do notions of continuous improvement amidst constant change play out when it comes to information governance?”

  • Legal Services Brief
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