Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Ken Neal
  • January 13, 2016
  • Ken Neal

A Key Challenge in Accounts Payable Process Automation: Part 4

In the past five years several technologies have converged with the P2P process from different directions including procurement, AP and e-Commerce networks. The result is more confusion and work for the buyer.

  • BPO Bulletin

Ken Neal
  • January 12, 2016
  • Ken Neal

Technology Poised to Reshape Insurance using an Omnichannel Approach

One of my colleagues, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, shared a recent Insurance Networking News article, which points out that there are many new opportunities for insurers in 2016.

  • BPO Bulletin

Ken Neal
  • January 6, 2016
  • Ken Neal

Canon Business Process Services Enhances its CaseData® eDiscovery Platform

Canon Business Process Services just announced that it has enhanced its CaseData® web-based document review system with keyword reporting and new database management tools.

  • eDiscovery Trends

Scott Paster
  • January 5, 2016
  • Scott Paster

The Power of Information Governance

A recent Legaltech News article makes that point that enterprise data continues to grow, creating an information governance problem for all organizations.

  • Legal Services Brief

Ken Neal
  • January 4, 2016
  • Ken Neal

A Key Challenge in Accounts Payable Process Automation: Part 3

Obstacles in the way of eInvoice adoption remain, at least in the U.S. The slow pace of eInvoice adoption in the US where eInvoice capability is not government mandated suggests organizations should not wait.

  • BPO Bulletin
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