BPO Industry Trends & Analysis

Information governance is commonly defined as the activities and technologies that organizations leverage to maximize the value of their information while minimizing associated risks and costs.

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The latest USPS rate increase in three years took effect on January 17, 2016. Although cost increases are inevitable, this is a good time for mail centers to review and sharpen their shipping practices to lessen the pain resulting from the latest rate increases from all three services providers...

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Every day facilities management executives are charged with a complex task: deliver vital services that support their organization’s employees and site operations.

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In the past five years several technologies have converged with the P2P process from different directions including procurement, AP and e-Commerce networks. The result is more confusion and work for the buyer.

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One of my colleagues, Michelle Stephens, BPO Advisor, Insurance solutions for Canon Business Process Services, shared a recent Insurance Networking News article, which points out that there are many new opportunities for insurers in 2016.

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