Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Scott Paster
  • January 5, 2016
  • Scott Paster

The Power of Information Governance

A recent Legaltech News article makes that point that enterprise data continues to grow, creating an information governance problem for all organizations.

  • Legal Services Brief

Ted Ardelean
  • January 4, 2016
  • Ted Ardelean

A Key Challenge in Accounts Payable Process Automation: Part 3

Obstacles in the way of eInvoice adoption remain, at least in the U.S. The slow pace of eInvoice adoption in the US where eInvoice capability is not government mandated suggests organizations should not wait.

  • BPO Bulletin

Ted Ardelean
  • December 16, 2015
  • Ted Ardelean

A Key Challenge in Accounts Payable Process Automation: Part 2

The pace of implementing tools such as supplier portals that enable suppliers to submit invoices electronically has outpaced supplier adoption.

  • BPO Bulletin

Ted Ardelean
  • December 11, 2015
  • Ted Ardelean

A Key Challenge in Accounts Payable Process Automation: Part 1

Earlier this year I posted several columns discussing how to break through five key obstacles companies often face when automating their accounts payable (AP) process.

  • BPO Bulletin

Joe Freeman
  • December 10, 2015
  • Joe Freeman

New Canon Fact Sheet: Mail Centers can Deliver Real Business Value

​Response times are critical to businesses interested in delivering a positive customer experience. Rethinking how your company handles incoming physical mail and digital information can be an important component to customer satisfaction levels.

  • BPO Bulletin
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