Catch up on the latest thoughts from our experts, including their insight on business process trends and previews of upcoming speaking engagements.


Brad Perry
  • April 29, 2016
  • Brad Perry

Upcoming Webcast: Top Five Data Security Issues for Information Governance

What types of records and information would significantly damage your business if accessed illegally? Where are your biggest vulnerabilities? As threats to information security evolve daily, information governance professionals must answer these questions.

  • eDiscovery Trends

Ken Neal
  • April 18, 2016
  • Ken Neal

Canon Receives Top Honors in 2016 Global Outsourcing 100®

Today we announced that Canon has earned additional IAOP Global Outsourcing 100 recognition by receiving top honors in four of the five distinguished judging categories: Customer References, Awards and Certifications, Programs for Innovation and Corporate Social Responsibility.

  • BPO Bulletin

Ted Ardelean
  • April 18, 2016
  • Ted Ardelean

Upcoming Presentation at Sourcing Industry Group (SIG) Global Executive Summit

This post is a heads up that I will be presenting with one of my colleagues at this week’s Sourcing Industry Group (SIG) Global Executive Summit. The Summit is being held April 19-21 at the Omni Orlando Resort in Orlando, Florida.

  • BPO Bulletin

Ken Neal
  • April 14, 2016
  • Ken Neal

Canon Issues New Survey Report on Facilities Management Challenges, Opportunities in 2016

I have some news to share. We have just issued a survey report, “Achieving Service Excellence: Facilities Management Challenges and Opportunities in 2016.”

  • BPO Bulletin

Scott Paster
  • April 13, 2016
  • Scott Paster

Getting a Grip on Data

I recently read an article that stated, “It’s no secret that corporations oversee massive volumes of data, but perhaps unknown is the amount to which this data continues to grow. Getting a grip on constantly proliferating data sets at an affordable rate is a concern for all industries…”

  • Legal Services Brief
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