BPO Industry Trends & Analysis

A recent “Property Casualty 360 News” article addresses two important issues: how automation and workflow are among the biggest challenges the modern insurance industry faces today and how new technologies can improve business process management.

• BPO Bulletin

According to a Legaltech News article, the e-discovery market has momentum on its side. The article states: “A recent IDC report found that while the global e-discovery market hit $10 billion in 2015, it is on pace to reach $14.7 billion by 2019..."

• eDiscovery Trends

While my focus for this post is on records retention, I’d like to first spotlight our perspective on the broad topic of information governance (IG).

• Legal Services Brief

his is my final post in this series, in which I highlight a client case history that demonstrates how document remediation, as an important element of records management, can significantly help boost operational efficiency.

• BPO Bulletin

This is my second post in which I am highlighting a client case history that demonstrates how document remediation is an important element of efficient records management.

• BPO Bulletin