Many organizations are committed to improving records management and understand
the benefits: lower risk, better decision-making and improved information governance.
Nonetheless, many have yet to identify how they will execute this improvement.
To help meet this goal, Canon Business Process Services (CBPS) offers Records Needs
Assessment (RNA), our consulting service designed to analyze an existing records
program and provide recommendations for closing gaps between the current state and
the desired future state.
Our proprietary methodology is based on an extensive portfolio of industry best
practices and an Information Governance Maturity Model developed by ARMA International.
With minimal intrusion, CBPS documents the effectiveness of a current deployment
and makes an assessment of the gaps. We synthesize objective information about an
organization’s records management program and information governance using the essential
guiding principles. The result is a broad scope, high-level strategic document that
will be used to guide future investments. Risk-incurring gaps can be addressed using
the actionable recommendations, and focus can be placed on the areas the maturity
model has identified as needing improvement.
A further benefit of RNA is that it can be incorporated into an internal audit program.
The methodology and analysis are designed to be reapplied at a future point of the
document progress and to keep program improvements focused on the areas of greatest
need. The latter includes environments marked by rapid change — internally from
growth and expansion and externally from evolving compliance requirements.
Our ultimate goal is to provide enterprises with a benchmark of their records management
program today as well as a roadmap for improvement, so that the investments they
make produce considerable returns. RNA helps our clients make better-informed decisions
that can significantly improve information governance in their day-to-day operations.
Learn how we helped a major university streamline their student records management resulting in faster processing times, higher efficiency and accuracy
Learn how we helped a major law firm organize records and improve services
Learn how we helped our client digitize HR documents to cut costs and improve efficiency.
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