Business records are critical for making strategic decisions, reporting to auditors,
protecting contractual rights, developing products, delivering services and more.
Companies need effective strategies and records management programs to ensure they
can trust these information assets, produce them on demand and protect them throughout
their entire document life cycle.
We understand that effective enterprise strategies must be in place to assure that
information assets are managed in strict compliance with a broad spectrum of regulations
and standards. Meeting this challenge is difficult for at least two key reasons:
business environments are becoming increasingly complex and records management expertise
is not a core competency for most organizations. Canon Business Process Services
helps enterprises overcome these and other related challenges. We offer deep
records management expertise and advanced technology that help ensure compliance,
limit risk and streamline storage requirements for physical and electronic records.
Our records management program
solutions consist of these core elements:
Assessment and consulting – Utilize Records Needs Assessment (RNA)
to analyze current state processes and procedures and recommend changes to close
the gaps between the current state and a best practices desired state; assess and
consult on records policies and procedures, file plans, disaster recovery plans,
vital records programs, auditing as well as employee training and document destruction.
Records classification – Design and implement a records classification
Retention and disposition – Create a records retention schedule;
inventory current records and provide recommendations; collect and dispose of records
as required and securely destroy documents that are at the end of their life cycle.
Electronic records management – Oversee vendor selection and management;
provide authentication tracking as well as retrieval, storage and archiving systems
Physical records management - Establish a records center for secure
access to physical records; implement barcoding, RFID tags/e-tracking and procedures
for circulation control, storage, retrieval and archiving.
Imaging and data capture - Provide on-site and off-site paper-to-digital
conversion services and technology, including expertise in scanning/coding/OCR and
Performance management – Leverage Six Sigma quality
management methodologies; use our MAX business performance management solution
to measure results and drive continuous improvement.
Learn how we helped a major law firm organize records and improve services
Learn how we helped a major university streamline their student records management resulting in faster processing times, higher efficiency and accuracy
Learn how we helped our client digitize HR documents to cut costs and improve efficiency.
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