Transactional Print Services

Leverage transaction print processes to achieve business goals

For many organizations, transaction documents such as account statements, policies and invoices are the backbone of the business. They bring in revenue and keep the company in touch with customers and suppliers. To fully support these activities, a transaction document printing operation must be able to produce personalized communications utilizing advanced digital print-mail processes.

At Canon Business Process Services (CBPS), we see transaction printing in the context of the document life cycle. Data originates from a CRM, ERP or other enterprise system. It is then transformed into printed documents and distributed via multiple channels. Information from replies is absorbed back into the originating systems to inform subsequent interactions. When this process is optimized, transaction printing can provide significant business advantages such as reduced costs and boosted efficiency.

CBPS can provide the expertise to maximize an organization’s print center operation. This includes re-engineering print processes to achieve business goals such as reducing print and mail costs, leveraging one-to-one communications, enabling multi-channel distribution, protecting customer confidentiality and providing Web access to printed documents.

Highlights of CBPS Transaction Print Services:

Print shop management – Provides the staff and management to design and automate print processes, operate equipment and manage the print shop.

Consulting services - Assess current technology, hardware and staff skills and recommend enhancements or re-engineer the entire process to achieve business goals.

Document design - Uses composition software to redesign and improve the effectiveness of existing documents as well as reduce paper usage and postage costs of customer or internal documents.

Mailpiece design - Leverages our expertise in document design, sorting and Intelligent Mailpiece Barcode (IMB) implementation in order to lower the cost of postage, printing and related supplies.

Legacy print stream transformation - Solves problems created by legacy print systems by bridging these systems to modern printers, enabling more advanced document design and production capabilities.

Mail delivery - Oversees outbound and inbound mail processes to minimize postage through pre-sorting, IMB and cost-effective mailpiece design.

Archive and retrieval services - Facilitate access to digital copies of documents that have been mailed for customer enquiries and other reasons.

Print procurement - Implements staff and sourcing technology to manage the procurement of print services, establishes a preferred supplier process, negotiates pricing and manages projects to completion.