For many organizations, transaction documents such as account statements, policies
and invoices are the backbone of the business. They bring in revenue and keep the
company in touch with customers and suppliers. To fully support these activities,
a transaction document printing operation must be able to produce personalized communications
utilizing advanced digital print-mail processes.
At Canon Business Process Services (CBPS), we see transaction printing in the context
of the document life cycle. Data originates from a CRM, ERP or other enterprise
system. It is then transformed into printed documents and distributed via multiple
channels. Information from replies is absorbed back into the originating systems
to inform subsequent interactions. When this process is optimized, transaction printing
can provide significant business advantages such as reduced costs and boosted efficiency.
CBPS can provide the expertise to maximize an organization’s print center operation.
This includes re-engineering print processes to achieve business goals such as reducing
print and mail costs, leveraging one-to-one communications, enabling multi-channel
distribution, protecting customer confidentiality and providing Web access to printed
Print shop management – Provides the staff and management to design
and automate print processes, operate equipment and manage the print shop.
Consulting services - Assess current technology, hardware and staff
skills and recommend enhancements or re-engineer the entire process to achieve business
Document design - Uses composition software to redesign and improve
the effectiveness of existing documents as well as reduce paper usage and postage
costs of customer or internal documents.
Mailpiece design - Leverages our expertise in document design,
sorting and Intelligent Mailpiece Barcode (IMB) implementation in order to lower
the cost of postage, printing and related supplies.
Legacy print stream transformation - Solves problems created by
legacy print systems by bridging these systems to modern printers, enabling more
advanced document design and production capabilities.
Mail delivery - Oversees outbound and inbound mail processes to
minimize postage through pre-sorting, IMB and cost-effective mailpiece design.
Archive and retrieval services - Facilitate access to digital copies
of documents that have been mailed for customer enquiries and other reasons.
Print procurement - Implements staff and sourcing technology to
manage the procurement of print services, establishes a preferred supplier process,
negotiates pricing and manages projects to completion.
Learn how you can effectively measure, monitor and improve your document processes.
Read about four key elements that companies should have in place so they can optimize their print management infrastructure.
Learn how we helped our client cut costs & improve efficiency in print services with a wraparound document process.
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