Mail technology is steadily evolving and choices can be overwhelming for many organizations.
Solutions such as digital mail and automated tracking hold potential to further
streamline operations, reduce costs and improve accountability.
Digital mail combines traditional mail management services with the conversion of
incoming, scannable physical mail into a digital form in the mail center. The digital
images and metadata are pushed into an enterprise’s digital information systems
and a link is delivered electronically to the addressee. This service offers several
important benefits, including the ability to quickly and securely deliver important
information to mobile and remote employees who access their office mail on mobile
devices or laptops. Other benefits include lowering the volume of unwanted mail,
improving the ability to track mail delivery and better meeting sustainability goals
by reducing paper.
Canon Business Process Services recognizes that organizations have different privacy
policies for opening mail, so our digital mail solution offers different service
levels that give companies flexibility. One option converts all incoming, scannable
mail and enters it into digital workflows. Another option allows employees to instruct
the mail center on which mail pieces to scan and enter into the workflow. A third
approach enables employees to receive digital images of mail pieces and instruct
the mail center to deliver or dispose.
Our automated tracking software (ATS) enables organizations to annually track millions
of pieces of inbound, outbound and accountable interoffice mail, as well as overnight
and courier deliveries. The ATS system documents the movement of mail and deliveries
from the sender’s desktop to the recipient’s desktop across the enterprise and between
cities and countries. It helps reduce the costs and errors associated with manual
mail processing, and supports better management of vendor services.
Additionally, our ATS system also is integrated with our MAX business performance
management system. MAX enables trained employees to use Six Sigma methodologies
and quality management tools to track key performance indicators (KPI) such as mail
volume and on-time package delivery.
Learn how you can effectively measure, monitor and improve your document processes.
Read about four key elements that companies should have in place so they can optimize their print management infrastructure.
Learn how we helped a full-service law firm improve timely court filing.
Learn how we helped a major retailer streamline its mail and back-office operations & increase efficiencies.
Learn how we helped our client increase performance and gain better control of its mail, shipping and receiving operation while significantly reducing costs.
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