Business Process Outsourcing

Improve process efficiency, reduce costs and elevate performance

Experience has shown that specialists such as Canon Business Process Services can improve and perform non-strategic business processes at lower cost, thereby freeing internal resources to focus on growth areas. Accounts payable is an example, and other front and back office functions common to a particular industry, such as insurance claims processing and application processing in financial services.

Our business process management services help organizations achieve goals by blending our expertise into a portfolio of business process outsourcing methods and tools that is further enabled by a flexible delivery location model and cloud-based technologies. We combine analysis, skilled transitions and proficient management of document and data-driven processes to achieve objectives such as reduced cost, consistent quality output, and improved accuracy. We have invested in process benchmarking technology and proprietary Six Sigma methods to steadily elevate performance and sustain value creation over the long term.

Organizations increasingly ponder how to run their business processes better, faster, more effectively - and at reduced cost. Business needs and economics have spurred the evolution of technology-enabled delivery and lower cost offshore locations that can be combined with the security of onsite services and/or near site centers. Understanding the right approach for a clients’ business is key.

Canon Business Process Services’ hybrid global service delivery model is supported by secure, cloud-based technologies and is flexible, reliable and scalable. We can efficiently capture vital documents on client premises, to comply with privacy, confidentiality or other requirements. Our U.S. business processing centers offer centralized offsite capture services. Skilled staff at our modern, security-certified offshore operations perform high volume indexing and coding. Paper documents scanned anywhere during the day can be securely accessed and processed overnight at our centers in Asia to speed cycle time and improve customer satisfaction. Our delivery approach is structured to analyze and adapt to the needs of each client, and help advance their business.