About Us

Corporate Profile

Canon Business Process Services (CBPS), Inc. is a leading provider of managed services and technology that enable organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery.

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Headquarters: 460 West 34th Street, New York, N.Y. 10001

Employees 4,500 employees across the U.S., Canada and the Philippines

Sites: CBPS 800 client sites

Markets: Canon Business Process Services, which provides managed services to 52 of the 2012 FORTUNE 500® companies, primarily serves large and mid-sized enterprises, law firms, educational institutions and the public sector in North America. Our vertical industry presence includes financial services, insurance, legal, manufacturing, technology, healthcare and pharmaceuticals, education and government.

Industry Recognition: CBPS has received recognition from industry-leading organizations that underscores the business value that CBPS brings to its client relationships. This recognition includes being named to the "Leader's Category" of the International Association of Outsourcing Professionals' "Global Outsourcing 100" list for the past six consecutive years. CBPS has also been ranked as a “Top 50” global outsourcing provider by the 2010 Black Book of Outsourcing annual client survey. Additionally, CBPS received the "Outsourcing Excellence Award" from The Outsourcing Center in 2010 and 2011 and was included in the 2010, 2011 and 2012 "Gartner Magic Quadrant" for Managed Print services.

Sustainability: CBPS has been ranked as one of the top 50 outsourcing service providers for environmental stewardship for three years in a row by the Black Book of Outsourcing Green Report. Industry surveys indicate that businesses want to be more environmentally responsible.

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Case Studies

Better Control, Major Savings

Learn how we helped our client increase performance and gain better control of its mail, shipping and receiving operation while significantly reducing costs. Read case study

From Strategy to Reality

Learn how implementing a print strategy cuts costs for a diversified financial services leader. Read case study

Records Policy Implemented

Learn how we helped a major law firm organize records and improve servicesRead case study

Shorter Loan Cycle Time

Learn how we helped our client cut costs & improve efficiency in print services with a wraparound document process Read case study

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